Val-Mar Eau de Gamme Inc. (“Val-Mar,” “we” or “us”) is concerned about your privacy and the protection of your personal information. Val-Mar is committed to protecting your personal information collected during your use of the val-mar.com or val-mar.ca website (the “website”) and to using it only for the purposes for which it was collected.
- SCOPE AND APPLICATION
- INFORMATION WE COLLECT AND WHY WE COLLECT IT
- COOKIES: HOW THEY ARE USED
- HOW INFORMATION IS STORED AND SHARED
- HYPERLINKS AND THIRD PARTIES
- YOUR RIGHTS
- ROLES AND RESPONSABILITIES
- CONTACT US
BY ACCESSING THE WEBSITE, YOU CONSENT TO THE COLLECTION, USE, STORAGE, SHARING AND DESTRUCTION OF YOUR PERSONAL INFORMATION AS DESCRIBED IN THIS POLICY.
IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT USE THE WEBSITE.
1. SCOPE AND APPLICATION
The term “personal information” refers to information that, when taken alone or in combination with other information, can identify an individual, such as their name, date of birth, email address, and any other information that should be treated as “personal information” in accordance with applicable laws.
2. INFORMATION WE COLLECT AND WHY WE COLLECT IT
The personal information collected and used includes, but is not limited to:
|Information We Collect
|Why We Collect the Information
|Website usage data:
3. COOKIES: HOW THEY ARE USED
When you visit the website, we may place a data file on your device, such as a cookie, pixel tags (very small graphic elements), or a similar file. These files allow us to retain certain information about your use of the website, including the date of your most recent visit, the pages viewed, and files downloaded. This allows us to tailor the website to more effectively align with the preferences and interests of our users. These files may also be used by Val-Mar for targeted marketing purposes to present you with content or ads that we believe may interest you based on your browsing behavior on the website. To the extent that these cookies are not strictly necessary for the operation of our website, we ask for your consent to their use when you first visit our website. You have the option to disable these cookies for future use if you wish by managing your browser’s configuration options.
4. HOW INFORMATION IS STORED AND SHARED
Val-Mar stores personal information for a reasonable period of time to provide you with proper access to the website, to fully respond to your requests and/or process your orders or to fulfill stated purposes, or in accordance with law, whichever is longer. After this period, we ensure that the personal information is depersonalized or destroyed to protect it from unauthorized access or disclosure.
We never disclose your personal information to anyone outside Val-Mar without your consent, except to the following third parties and only if they have implemented appropriate security safeguards to ensure at least the same level of security as we do:
- Any public authority if required by law, or to defend our rights, or otherwise in accordance with the law. If Val-Mar is required to disclose information or provide a copy of such information to a government agency under a law or pursuant to a court order, Val-Mar will try to notify you in advance to the extent permitted by law.
- Companies that provide anti-money laundering and terrorist financing verification services, credit risk reduction, and other fraud and crime prevention services and similar companies, including financial institutions, credit rating agencies, and regulatory bodies with whom this personal information is shared.
5. HYPERLINKS AND THIRD PARTIES
All data is stored on servers with high-security standards, protected against improper use and access by unauthorized persons. We strive to maintain the necessary physical, administrative, and technical security measures at our offices and information storage centers. Information is made available only to individuals (employees or agents) who need access to this information to carry out their responsibilities.
Val-Mar takes reasonable measures to protect your personal information transmitted during your use of the website, including when you make an online financing request or as part of the online purchase process. Specifically, Val-Mar uses technical and organizational measures to protect your personal information against loss or theft as well as against unauthorized access and disclosure, both internally and externally within our organization. However, no security mechanism is perfect, and you should be aware that there is always some risk of a security breach. Val-Mar disclaims any responsibility for the possibility that such information about you may be disclosed unless it results from negligence on the part of Val-Mar. It should be noted that, to reduce the risk of security breaches, no credit card information is stored on the servers used by the website.
All data collected during your use of the website is generally stored on servers located in Quebec. However, data may be processed by third-party Val-Mar service providers located outside Quebec to enable them to fulfill mandates on behalf of Val-Mar. In this case, Val-Mar takes reasonable steps to ensure that these third parties are bound by appropriate protection measures, including contractual measures.
7. YOUR RIGHTS
You have the right to know the purpose of Val-Mar’s collection and processing of personal information about you, as well as the right to access, update, and correct this information. You can withdraw your consent to the use and retention of your personal information by Val-Mar at any time. In such a case, however, you may no longer be able to use certain features of the website. You also have, as applicable, the right to request: i) that Val-Mar cease broadcasting, delist, or relist your personal information, or ii) as of September 22, 2024, that your computerized personal information collected from you be communicated to you in a commonly used technological format and to any person or entity authorized by law to collect this information. This right does not extend to information that has been created or deduced from your personal information, and we are not obligated to disclose this information if it presents serious practical difficulties. If you believe that your rights to the protection of your personal information may have been violated, you have the right to file a complaint with the Commission d’accès à l’information du Québec or to seek redress from the courts.
Val-Mar will generally respond to all access requests within 30 days of receiving all necessary information. In cases where we cannot provide access, or if we need more time to respond to a request, we will notify you in writing.
Based on exemptions provided by applicable laws, Val-Mar may not be able to disclose certain types of information. Where possible, we will redact the information that will not be disclosed and provide access to other information. If we are unable to provide you with access to personal information or disclose it to you, we will provide an explanation, subject to limitations.
In certain circumstances, such as when the request is excessive or unfounded, we may impose administrative fees on you for access to your personal information. We may also charge for additional copies. We will inform you of any potential fees before processing a request.
8. ROLES AND RESPONSABILITIES
Val-Mar is responsible for communicating this policy and ensuring that its employees fully comply with all relevant aspects of the notice and accompanying guidelines.
Functional or infrastructure units that handle personal information are responsible for ensuring that these activities comply with this policy.
Our Privacy Officer (i) develops Val-Mar’s personal information protection strategy, (ii) designs and maintains the notice, accompanying guidelines, and any other information-related policies or procedures, and (iii) serves as the official liaison with federal and provincial commissioners.
9. CONTACT US
By email: firstname.lastname@example.org
By mail: 12775, rue Brault, Mirabel, Quebec J7J 0C4
We will make every effort to handle your request promptly.